Approach
"the holy grail of business productivity" Harvard Law School Distinguished Senior Fellow & former General Counsel of General Electric.
This is unique. A transformation methodology developed by Trevor Faure, a senior lawyer & leader at EY, Tyco, Dell & Apple, pivotal in the evolution of at least one global law firm & applied by hundreds of concerns around the world since 2007. The pioneer of legal work unbundling & panel convergence - now standard best practice - & the managing consultancy for the largest legal RFP in history.
We are a virtual team of data analysts, lawyers, operations veterans and technology innovators that has delivered client projects on the ground in countries spanning San Francisco to Singapore, New York, London & Shanghai. Our partners include the Association of Corporate Counsel and Thomson Reuters.
"transforming the legal market, definitely a pioneer" The Times newspaper of London
Smarter Law Solutions
the world's leading performance consultancy in law
We transform busy lawyers into business leaders
We maximise your cost efficiency, quality, output & talent
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What is Smarter Law?
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A selection of our clients & law firms engaged in our process
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A selection of our awards
Coaching & mentoring of an investment fund General Counsel who sought acceptance by her C-suite beyond legal advice. Peer interviews & communication style analysis informed 4-months of 1:1 leadership & communications training, resulting in promotion to Chief Operating Officer.
Benchmarked as being both over-spent & understaffed, this tech in-house department saw its internal productivity double & external costs reduce by 31% due to tailored organisation re-design, generative AI deployment, law firm rationalisation & revamped communications.
Recent growth having been largely driven by unpopular rate rises, the business development of this global law firm was overhauled using the best "Big 4" techniques, resulting in 22% larger share-of-wallet, 34% reduction in write offs & the first double-digit new revenue increase in 10 years.
A multi award-winning law firm convergence program, from 700 law firms to 7. Profitability of the winning firms increased between 12-17% while the client costs decreased by 22-37% in years 1 & 2. Performance bonuses drove client satisfaction increases of over 100% & a stable panel.
Results
Smarter Law uses behavioural economics, Agile/Design improvement processes, legaltech & emotional intelligence such as Neuro Linguistic Programming to deliver cost reductions of 27-40%, compliance increases of 400%, client satisfaction improvements of 100% & countless individual talent/career fulfillments. To tailor these world-class transformation techniques for the legal profession, our process is simply synthesised into our Triple A phases:
ASK, ANALYSE & ACT
"[Smarter Law is]..a set of tools to help reduce costs, increase legal coverage, improve compliance, and increase client satisfaction. [Smarter Law] casts aside the traditional, often fraught, commercial relationship between law firms and their clients and replaces this with a species of partnership arrangement, under which the business interests of the in-house lawyers and their external advisers are much better aligned.
Professor Richard Susskind, OBE from “The End of Lawyers? Rethinking the Nature of Legal Services” (Revised Edition, OUP)
"By combining cutting-edge insights from management theory, economics, psychology and linguistics, [Smarter Law] demonstrates how general counsel can collect and apply empirical data to significantly improve their company's legal coverage, while dramatically reducing overall legal costs - all the while raising the satisfaction of business clients and improving relations with outside counsel."
David B. Wilkins, Lester Kissel Professor of Law, Vice Dean for Global Initiatives on the Legal Profession, Faculty Director of the Program on the Legal Profession, Harvard Law School
Smarter Law Summary
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