[Smarter Law is]..a set of tools to help reduce costs, increase legal coverage, improve compliance, and increase client satisfaction. [Smarter Law] casts aside the traditional, often fraught, commercial relationship between law firms and their clients and replaces this with a species of partnership arrangement, under which the business interests of the in-house lawyers and their external advisers are much better aligned.

Professor Richard Susskind, OBE from “The End of Lawyers? Rethinking the Nature of Legal Services” (Revised Edition, OUP 2008)