Mark Yacano has guided a wide range of law departments on both legal and business strategy. As a law firm leader, a practitioner and a strategic advisor, he has worked with clients to reduce their legal exposure, control their expenses and streamline their operations.

Mark frequently advises companies on the adoption of a wide range of technologies including contract management, eBilling, matter management and eDiscovery platforms. In addition to technology selection, he guides clients through the development of workflow and best practices that accompany the adoption of technology.

As Legal Operations Manager, Stephanie Arkin provides analysis and operational support for Transform Advisory Services, including the strategic partnership with Smarter Law Solutions. She applies business process management principles to analyze client performance metrics and implements new processes to enhance the client experience.

Stephanie brought more than 25 years of experience in legal operations and strategic sourcing for law departments to Major, Lindsey & Africa. She began her career with the City of Chicago. She worked her way up through the ranks to administrative deputy for the Department of Law.  Stephanie then moved to the State of Illinois Department of Revenue as a program administrator.

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Most recently, Stephanie served as chief client success officer with JusticeBid. She helped law departments deliver results by managing legal services spend and competitive selection of outside counsel, eDiscovery and other services providers.

Bryan O’Leary is a Consultant on our Transform Advisory team, working with our recruiters and clients to successfully implement various organizational design, talent development and technology consulting recommendations made by MLA Transform. With each project, he provides tactical support to see a project through to completion and ensures clients’ expectations are met while driving continual process improvement to further expand the team’s capabilities.

Bryan was born and raised in New York City but currently lives in the Pocono Mountains of Pennsylvania. When he isn’t busy teaching his kids to be nerds just like him, he enjoys kayaking, hiking and reading science fiction.

Before joining Major, Lindsey & Africa, Bryan was a senior project manager with Ascend Learning. In that role, he oversaw the development and implementation of innovative digital training solutions in the Healthcare & Life Sciences industries. While managing numerous large-scale projects in a fast-paced environment, Bryan also drove organizational change with continual process improvement and data-driven decision-making. Prior to that, Bryan was a project manager with Fusion Media. There, he analyzed data and emerging technology to provide tailored design solutions for Fortune 500 companies

Christine Kennedy guides clients through best practices for their legal departments ranging from best-fit technology to a full-scale organizational design implementing strategic talent, workflow and processes, and future-state technology plans.

Christine began her career practicing law in New York, focused on environmental toxic torts and navigating the complexities of high volume, high stakes litigation, including the World Trade Center litigation in the Southern District of New York. In representing national corporations pressed to defend methods of manufacturing and awareness of potential contaminants, Christine closely scrutinized organizations from top to bottom to assemble the best defense. 

Over 20 years Dan has acquired significant experience in corporate finance, operations, compliance, forecasting, and growth strategy. 

Duc V. Trang advises law firms and in-house legal departments on the design and implementation of transformation projects that will help organizations achieve sustainable strategic value and profitable growth. Duc brings a unique combination of experience as general counsel, global law firm attorney, author, business leader, educator, executive coach and consultant